Services
Business Improvement

In todays competitive world, the need to maintain your current business, while improving your business processes and services is key to the success and growth of your business.
 
Impiserv can advise on the following services and solutions:
 
  • Application Lifecycle Management
  • Enterprise Systems Management
  • Fintech
  • Payment solutions
  • Project Portfolio Management
  • Service Desk

Our Consulting and advisory services are constantly tracking market trends  to improve your business and ensure you  remain competitive.
 
Sales Practice

Sales is core to growing and maintaining your business growth. Impiserv provides consultative approach to assist and develop your sales strategy and process. 

Our unique program will empower your Sales Team from a practical and real life experiences, it will encompass the following aspects:
 
  • Sales Tools
  • Sales Process
  • Sales Strategy
  • Sales Management
  • Account Planning
  • Coaching
  • Mentoring
  • Business Development
  • Talent connecting
Customer Experience
 
Customer Experience and sentiment is vital in understanding the impact it has on your business. In today's world B2B and B2C business are becoming more dependant on understanding your customer and their needs.
 
By having a better understanding of your external and internal customers experience and engagement with your business will lead to an increase in satisfied, loyal customers. Impiserv provides a set of solutions and service to assist companies in measuring, analyzing, managing and responding to customer experience and needs whilst improving customer loyalty and profits.
 
  • •Customer surveys
  •  Customer experience
  •  Customer enablement solutions
  •  Customer Relationship Management
  •  Employee Sentiment and Training
  •  Net Promoter Score (NPS) assesment
  •  Core Value and KPI assesment